Manila Post Office FAQ

To apply for a Postal ID, you need to bring the following documents:

• Birth Certificate (PSA-issued) - original and photocopy
• Valid government-issued ID with photo and signature
• Barangay Certificate or any proof of address
• Application fee of ₱504 (as of current rates)
• Two (2) pieces 2x2 ID photos with white background

Visit our complete Postal ID requirements guide for detailed information and processing times.

The Manila Post Office operating hours are:

• Monday to Friday: 8:00 AM - 5:00 PM
• Saturday: 8:00 AM - 12:00 PM (limited services)
• Sunday: Closed
• Holidays: Closed (except for special arrangements)

Please note that some services may have different schedules. Check our complete schedule for service-specific hours.

You can track your package using several methods:

• Online tracking through the PHLPost official website
• SMS tracking by texting your tracking number
• Visit the post office with your receipt
• Call customer service for status updates

Learn more about package tracking methods and what each status means.

Manila Post Office is located at Liwasang Bonifacio, Ermita, Manila. The exact address is:

Manila Central Post Office
Liwasang Bonifacio, Ermita
Manila, Metro Manila 1000

Get detailed directions and transportation options in our location guide and how to get there section.

The processing time for a Postal ID typically takes:

• Regular processing: 3-5 working days
• Express processing: Same day or next working day (additional fee applies)
• During peak seasons: May take up to 7-10 working days

Processing times may vary depending on volume and system availability.

Standard delivery times vary by service type:

• Metro Manila: 1-2 business days
• Luzon provinces: 2-4 business days
• Visayas and Mindanao: 3-7 business days
• Express Mail Service (EMS): Next business day within Metro Manila

Actual delivery times may vary due to weather conditions and other factors.

Current shipping rates depend on several factors:

• Weight and size of the item
• Destination (local, provincial, international)
• Service type (regular, registered, express)
• Additional services (insurance, COD, etc.)

Visit our complete rate guide for detailed pricing information.

If you're experiencing package problems, follow these steps:

• Check the tracking status online first
• Contact the sender to verify the tracking number
• Visit the post office with your receipt
• File a formal inquiry if package is significantly delayed
• Contact customer service for assistance

For serious issues, you can file a formal complaint through proper channels.

You can reach customer service through:

• Phone: Call the main office during business hours
• In-person: Visit the customer service counter
• Online: Through the official PHLPost website
• Email: Send inquiries to the official email address

Check our contact information for specific numbers and email addresses.

Manila Post Office is accessible via multiple transportation options:

• LRT: Take LRT-1, get off at Central Terminal Station
• MRT: Connect to LRT-1 at designated stations
• Bus: Multiple bus routes pass through Lawton area
• Jeepney: Various routes serve the Ermita-Lawton area

Get detailed directions in our LRT directions guide and transportation guide.

PO Box rental is available at Manila Post Office. Requirements include:

• Valid government-issued ID
• Proof of address or business registration
• Rental fee payment (varies by box size)
• Completed application form

Box sizes and rates vary. Contact the office for current availability and pricing.